Privacy & Security

1. Icon Medical Supplies’ commitment to maintaining your privacy
Icon Medical Supplies’ Privacy Statement has been created because we value our users and recognise their right to keep personal information private. This statement discloses our information gathering and dissemination practices for Icon Medical Supplies.

2. Collecting information on Icon Medical Supplies visitors
Icon Medical Supplies collects information on our site visitors collectively including which sections of the site are most frequently visited, how often and for how long. This data is always used as aggregated, non-personal information. Icon Medical Supplies utilises this information to improve and enhance our services by monitoring the areas on the site which are most popular to you. This aggregated information may be shared with Icon Medical Supplies partners to provide them with an overview of how Icon Medical Supplies’ visitors use the site. This is done for the purposes of providing you with a more efficient site.

IP Addresses
Icon Medical Supplies’ web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.

Cookies & Applets
Icon Medical Supplies uses cookies to provide you with a better experience. These cookies and allow us to increase your security by storing your section ID and a way of monitoring single user access.
This aggregate, non-personal information is collated and provided to Icon Medical Supplies to assist in analysing the usage of the site.

3. Collecting information on Icon Medical Supplies’ Registered members
As part of registering with Icon Medical Supplies, we collect personal information about you in order for you to take full advantage of Icon Medical Supplies’ services. To do this it may be necessary for you to provide additional information to Icon Medical Supplies’ as detailed below.

Registration is completely optional. However, registration for Icon Medical Supplies’ services allows you to take advantage of more of the tools and resources to assist you with any products you may require. Registration includes submitting your name, email address, address, company, company classification, telephone numbers, option on receiving updates and promotional material. You may access this information at any time by clicking ‘Manage my account’.

4. Credit Card Details 
Credit Card details are only sorted for the processing of payment and will be deleted once payment is processed.

5. Email communications from Icon Medical Supplies
Icon Medical Supplies also provides you with selected information about our products and website changes in our email newsletter. This free service is sent to registered users and provides the option of opting out of receiving these by changing your preferences in ‘Manage My Account’. Icon Medical Supplies may also make you aware of additional products and services which form part of your relationship with Icon Medical Supplies.

6. Storage & Security of Personal Information
Icon Medical Supplies takes all reasonable steps to ensure the security of our system. Icon Medical Supplies allows you to access your information at any time to keep it accurate and up to date. Any information which we hold for you is stored on secure servers that are protected in controlled facilities. 
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by Icon Medical Supplies. However, Icon Medical Supplies will not be held responsible for events arising from unauthorised access of your personal information. You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the Icon Medical Supplies site.

7. Access to Your Information
Unless you become a registered Icon Medical Supplies user, Icon Medical Supplies does not collect information that identifies you personally. If however, you become a Icon Medical Supplies registered user, you are able to change and update your registered profile at any time. Should you require assistance with updating your account or removing your details from the site, this can be done by forwarding an email to:

8. Icon Medical Supplies Partners & Advertisers
Icon Medical Supplies provides links and passes to third party sites. The use of your information by these third party sites is not within the control of Icon Medical Supplies and we cannot accept responsibility for the conduct of these companies.

9. Feedback
Icon Medical Supplies welcomes ideas and feedback about all aspects of the site. Icon Medical Supplies stores feedback that users send to us. This feedback will be used to administer and refine the service and may be shared with Icon Medical Supplies’ partners either in aggregate form or with specific identifying characteristics removed.

In some instances you may provide comments to us regarding our services. These comments may be displayed on our website to other users, if you do not wish for your comments to be displayed please email and we will remove your comments.

10. Privacy & Site Changes
From time to time, Icon Medical Supplies may review and update its privacy statement. Revised versions will be updated on the website.